FAQ/Contact

Please register using the new transaction form. After that, you will be sent a link to the order site via the email, and you will be able to register by clicking "If you haven't registered yet, click here." Once your application has been approved and your deposit has been paid, you will be able to place your order.

You will need to agree to the terms and conditions of the new transaction form and fill in the required information on the form.

Please contact info-ec@matusmura-s.co.jp to inform us of the termination of the transaction.

It can only be purchased through the online shop and inventory list on the site.

We only accept bank transfers.

This is not possible.

Yes, it is possible