Privacy Policy
/ privacy policy
Privacy Policy
Introduction
Matsumura Shoten Corporation (hereinafter referred to as “the Company”) is committed to the proper handling of personal information in light of the fact that such information should be handled with care and under the principle of respecting the individual's personality. As a company that handles important customer information, we recognize our responsibility to strictly manage the security of personal information. For this reason, we have established the following privacy policy, and will strive to collect, use, and provide personal information in an appropriate manner, while making this policy known internally and publicly announcing it externally.
1. Collection of Personal Information
When we collect personal information, we will specify the purpose of use as much as possible, and collect personal information to the extent necessary after notifying the person in advance of our point of contact regarding personal information, the purpose of use of personal information, and the method of use. We will not collect personal information for any items not specified below without your permission or in an unfair manner.
Information entered at the time of membership registration
Your full name
Member ID
Password
Address (zip code)
Phone Number
E-mail address
Other information about yourself (*)
All information related to your order
All information related to inquiries to our company
Items marked with * are information that you may voluntarily register.
2. Use of Personal Information
We will use personal information within the scope necessary to achieve the following purposes. If we use personal information for purposes not specified below, we will obtain the prior consent of the person concerned.
Shipping of ordered products
To respond to inquiries from customers
To send information via e-mail newsletters and direct mail
3. Safe Management of Personal Information
We shall take all necessary and sufficient safety measures to protect personal information from risks such as unauthorized access, loss, destruction, falsification, and leakage of personal information.
SSL (Secure Sockets Layer)
Our website uses SSL (Secure Sockets Layer) encryption technology on the various personal information input pages as a safety measure when collecting personal information from customers. This encrypts data flowing over the Internet, allowing personal information to be sent and received safely.
4. Outsourcing of Personal Information and Provision to Third Parties
We may provide personal information to parties outside of our company, or entrust the collection or management of personal information to parties outside of our company, within the scope of the purposes of use described in Section 2. In such cases, the Company shall manage the entrusted or provided party to ensure that it meets adequate standards of personal information protection.
Disclosure and Correction of Personal Information
If you wish to inquire about or correct your personal information, please contact our contact regarding personal information, and we will respond to your request as soon as reasonably possible. We will not disclose your personal information to any third party, except as provided in the preceding paragraph or as required by law.
In the following cases, we may disclose your personal information without obtaining your prior consent.
When we receive an official inquiry from a court of law, the police, or other public institution in accordance with the law.
When disclosure is necessary for the protection of human life, human health, or property, and it is difficult to obtain the customer's consent.
6. Compliance with Laws and Regulations and Improvement of Efforts
We shall comply with all applicable laws and regulations regarding personal information, and shall continuously improve our efforts in the above provisions.
7. Organization and System
We assign a person responsible for the management of personal information to each department that handles personal information, and have that person manage personal information appropriately.
8. Updating of Personal Information
We will not falsify the information about our customers as specified in “1.
If you wish to change or add information about you, you may do so from the “Member Information” page of our website.
If you wish to delete your registration information, please cancel your membership on the “Member Information” page of our website, or notify us by using the inquiry form or by telephone.
9. Review of Handling of Personal Information
We may review our handling of personal information from time to time and revise all or part of it. Revisions will be posted on this page as necessary.
The revised policy will become effective from the time it is posted on our website, unless otherwise specified by us.
Scope of Application
The above information is applicable only in Japan.